How Can We Help?

Contact Us

For you to receive the most useful and reassuring support, it would be best for you to contact us. To do so, click below.

Read our terms

Our terms are fair, easy to read and will benefit you greatly if you have an issue. To view them, please click the button below.

Read our FAQs

The best way to have your questions answered without actually having to talk to somebody.

Fast and Friendly Customer Service

We deal with customer enquiries every day, and are proud of the fact that we can offer useful, friendly support at a fast pace. Many companies reply within 1-2 days, but over the past 3 months, our average response time on Amazon alone was just over 50 minutes. So you know that you won't be left in the dark if you have any enquires.

"quick arrival, quick replies to questions, friendly responses, product as described"
-Most recent customer review on Amazon

What's included with your computer

14 day money back guarantee 
(Can be upgraded to 30 day for free)

We want you to be totally satisfied with your new computer so we go to extraordinary lengths to make sure you are. If for some reason you aren't, you will have this period to receive 100% of your money back, no questions asked. When you receive your laptop, information will be included that will help you easily upgrade it to 30 days.

Infinite Email and Phone Support



If you're having an issue that wasn't caused by us, or an issue that can be solved long distance, feel free to get in touch at any time during the ownership of your computer and we'll make sure it's running exactly how you want it.


What are your other options

Covers your new computer for 3 months.
Includes:-
  • Free pickup of your computer anywhere from Mainland UK.
  • Any parts needed will be free of charge.
  • Free labour on work carried out.
  • Laptop will then be sent back, working free of charge.

Price: £25
Covers your new computer for a full year.


Includes all the benefits of silver, but with 12 months instead of 3. Plus a free laptop case which is custom made for your exact computer.



Price: £45